top of page
Zen Stones

Chandler House Financial Planning Ltd

chfp_edited.png

Nick Borrow DipFA

​

Mobile: 07855 582818   

Email: admin@chfp.co.uk   

Tel: 01325 722322 / 01359 231364

Copyright 2018 Chandler House All rights reserved

​

The guidance and/or advice contained within this website are subject to the UK regulatory regime,

and are therefore targeted at consumers based in the UK.

​

​

Chandler House Financial Planning Ltd is an Appointed Representative of Best Practice IFA Group Ltd which is authorised and regulated by the

Financial Conduct Authority, the registration number is 223112. The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services business aren't able to resolve themselves. To contact the Financial Ombudsmen Service, please visit

www.financial-ombudsmen.org.uk. Details can be found at https://register,fca.org.uk/ under reference number 517433.

Chandler House Financial Planning Ltd is registered in England, no.6974724.

chfp_edited.png

About us

​

True Independence

​

Financial advisers are not all the same and the amount of value they add to your financial situation varies considerably. We offer advice on an "independent" basis. This means that we provide unbiased, unrestricted advice based on a comprehensive and fair analysis of the relevant market, giving due consideration to the full range of retail investment, pension and life products available in the marketplace which may be suitable for you.

​

We are completely committed to providing our client with totally independent and unbiased financial advice for life. In practice, this means transparent charges, tax efficient fee based solution, and above all, never allowing provider incentive to influence the advice process.

​

We are not tied to any bank, investment house or insurance company. We are independently owned with no insurance company sharing any stake in our organisation, by retaining this purity we can always act in our client's best interests.

Calm Sea

 

 

 

​​

​

​

At Chandler House we aim to provide a more personal experience, offering service and expertise adapted to your needs. Our Independent Financial Adviser has over 20 years experience in assisting individuals, families and employers in all aspects of their financial matters.

​

 

We strive to offer you a service for life and for many of our clients, we provide a service for more than one generation. By allowing us to manage your financial planning you have more time to spend on the things you enjoy, safe in the knowledge that we are on hand whenever you need advice.​​​​

​​

​

​

Chandler House Financial planning ltd is an appointed Representative of Best Practice IFA Group Ltd which is authorised and regulated by the Financial Conduct Authority. Details can be found at www.fca.org.uk/register under reference number 517433

​

​

About
Services
chfp_edited.png

Services

Services Offered

​

  • Mortgages

​

  • Protection

​

  • Pensions

​

  • Savings

​

  • Investments Taxation

​

  • Trusts

​

  • Wealth Management

​

​

Contact
chfp_edited.png

Contact

The Pines, Church Hill

Pakenham

Bury ST Edmunds

IP31 2LH

​​

Tel: 01325 722322

Tel: 01359 231 364

Mobile: 07855582818

​

admin@chfp.co.uk

established 2009.

Proudly Independent

​

Chandler House Financial Planning is an appointed representative of Best Practice IFA Group Ltd which is authorised and regulated by the Financial Services Authority

​

​

Complaints handling

 

We aim to provide an excellent service to all our customers. However, we know that on occasion things can go wrong. So, if you’re unhappy with the service provided by us and wish to complain, please let us know.

 

How to make a Complaint

 

You can make contact in writing (post or email) or by telephone. The contact details are:

 

Complaints Manager

Benchmark Capital

Broadlands Business Campus

Langhurst Wood Road

Horsham

West Sussex

RH12 4QP

 

Tel: 01403 334455

 

Email: complaints@benchmarkcapital.co.uk

 

How we will handle your complaint

 

  • We will promptly acknowledge receipt of your complaint in writing.

  • Your complaint will be impartially and thoroughly investigated by us.

  • We will keep you updated on the progress of our investigation.

  • We will provide you with a letter detailing the outcome of our investigations within eight weeks. If we can’t do this, we will tell you why this hasn’t been possible and explain the next steps that you can take.

 

Financial Ombudsman Service

 

If you remain unhappy with the decision you may have a right to refer your complaint to the Financial Ombudsman Service. You can also refer your complaint if it has not been resolved within eight weeks.

 

Their contact details are:

 

The Financial Ombudsman Service

Exchange Tower

London

E14 9SR

 

Tel:0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk

​

​

​

​

​

​

​

Thanks for submitting!

bottom of page